Blessed Birth Haven Refund Policy

Blessed Birth Haven – Refund Policy

At Blessed Birth Haven, we are committed to providing Christ-centered, high-quality care for expectant mothers and families. Our refund policy is designed to protect both our clients and our care team, ensuring transparency and fairness in all service agreements.

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1. Non-Refundable Deposit

A 50% deposit is required at the time of booking in order to secure your due date and initiate services. This deposit covers administrative planning, client onboarding, and the reservation of our limited availability.
This deposit is non-refundable under all circumstances.

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2. Final Balance

Remaining balance due on the day of birth immediately upon arrival at the client’s home or hospital (unless otherwise agreed). Payment may be made via Zelle, money order, or check. Services beyond delivery (postpartum care, follow-ups, etc.) are contingent upon receipt of the full balance.

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3. Service Cancellation by Client

If the client chooses to cancel services after the contract is signed:

• More than 30 days before the estimated due date: No additional payment is required, but the deposit is forfeited.

• Within 30 days of the estimated due date: Client remains responsible for the full-service fee, regardless of whether services are used.

• If Blessed Birth Haven (RNs or Doulas) do not arrive in time due to a precipitous delivery, and no delay on their part, the remaining balance must still be paid. (Please refer to the arrival policy)

• If Blessed Birth Haven (RNs or Doulas) do not arrive in time due to a failure to contact them in time, the remaining balance must still be paid.

• If Blessed Birth Haven (RNs or Doulas) cannot attend your birth for reasons outside of their control (Hurricane, etc...), you may:

       1. Continue postpartum care and pay remaining balance minus labor support;         2. Cancel remaining services without further payment liability.

       3. If the client’s desired RN or Doula cannot arrive a substitute RN or Doula               may step in if available.

4. Free Birth / Unattended Birth Disclaimer

If the client opts to pursue a free birth or unassisted birth despite our professional recommendations, Blessed Birth Haven and its staff are not liable for any outcomes. No refund will be issued for services declined by the client, and a waiver of liability must be signed in advance.

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5. Emergency or Unforeseen Circumstances (Provider)

If Blessed Birth Haven is unable to attend the birth due to unforeseen emergencies or illness:

• The client will be offered the option to continue postpartum services only.

• If the client declines postpartum care, the remaining 50% balance will be waived, and no further payments will be required.

6. Package Adjustments or A La Carte Services

Any additional services beyond the selected package (e.g., extended postpartum care, sibling support, etc.) must be paid in full at the time of booking and are non-refundable.

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7. Refund Request Process

Requests for exceptions to this policy (e.g., extreme emergencies) must be submitted in writing within 7 days of the event. All requests will be reviewed by our board in accordance with our nonprofit’s guidelines and mission.